Wednesday, September 07, 2005

You don't have to be a rocket scientist to see the perils of PowerPoint

Microsoft "presentation software" has twice been singled out for special criticism by task forces reviewing the space shuttle disaster.

Exhibit A in Tufte's analysis is a PowerPoint slide presented to NASA senior managers in January 2003, while the space shuttle Columbia was in the air and the agency was weighing the risk posed by tile damage on the shuttle wings. Key information was so buried and condensed in the rigid PowerPoint format as to be useless.

"It is easy to understand how a senior manager might read this PowerPoint slide and not realize that it addresses a life-threatening situation," the Columbia Accident Investigation Board concluded, citing Tufte's work. The board devoted a full page of its 2003 report to the issue, criticizing a space agency culture in which, it said, "the endemic use of PowerPoint" substituted for rigorous technical analysis.

"The deeper problem with the PowerPointing of America -- the PowerPointing of the planet, actually -- is that the program tends to flatten the most complex, subtle, even beautiful, ideas into tedious, bullet-pointed bureaucratese."

"the program encourages "faux-analytical" thinking that favors the slickly produced "sales pitch" over the sober exchange of information."

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